All too often companies in the AEC industry overlook a fundamental aspect of doing business: etiquette. Architecture, engineering and construction firms typically hire people for their technical abilities. Communication skills, professional dress, networking and other aspects of business can be just as important to professional success.
One firm, O'Neal, Inc., an integrated design and construction firm based in Greenville, SC, has developed a successful approach to helping its employee-owners develop soft skills.
"If they went to engineering school, there's no curriculum that talks about how do you do sales. In fact, these guys picked engineering so they probably wouldn't ever have to deal with it, said Kevin Bean, president of O'Neal.
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